Here at FedAdvantage, we value your business and the trust you've placed with us. That's why we want to assure you that we are serious about keeping your personal information private before, during and after your business relationship with us. This notice describes our policy regarding the collection and disclosure of non-public personal information.
Information We Collect.
We obtain most of our information directly from you. Depending on the nature of your insurance transaction, we may need additional information about you or other individuals proposed for insurance. We collect non-public personal information about you from the following sources:
Information you provide us on applications or other forms;
Claims, billing, payment history, and other transaction information we receive from you, our affiliates and others; and
Information we receive from other agents, broker, administrators, investigators, insurance support agencies, legal counsel, consumer reporting agencies and government reporting agencies.
Information We May Disclose to Affiliates and Third Parties.
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. We may disclose nonpublic personal information about you to the following affiliates and nonaffiliated third parties to effect, administer, or enforce your insurance transaction:
Other insurance companies that might write your policies on renewal;
Appraisers, inspectors, and other insurance support services;
Consumer reporting agencies; Governmental agencies when required to do so;
Third parties to market products or services to you under a joint marketing agreement;
An affiliate or third party for the purpose of conducting an audit of the insurance institution or agent in connection with the operations or services provided
A lienholder, mortgagee, assignee, or other person having a legal or beneficial interest in the policy of insurance; and
Persons or agencies are lawfully entitled pursuant to a subpoena or court order.
Your Right to Opt Out.
If you do not want us to disclose personal information about you to non-affiliated third parties, you may tell us so. This is known as "opting out." If you wish to opt out, call us at 1-866-973-6605. We may share information about you if we do not hear from you within 30 days. However, you may opt out at any time. Just call. Even if you opt out, we may still disclose information as allowed by law. This includes disclosing information to our affiliates to market other products or services to you.
Our Practices Regarding Information Confidentiality and Security.
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Access to and Correction of Your Information.
You may write to us if you have any questions about the information that we may have in our records about you. If you wish, you may inspect this information in person or receive a copy at a reasonable charge by sending us a written request. You can notify us in writing if you believe any information should be corrected, amended, or deleted, and we will review your request. We will either make the requested change or explain why we did not do so. If we do not make the requested change, you may submit a short written statement identifying the disputed information, which will be included in all future disclosures of your information. You may send your written request to us at:
FedAdvantage Service Center
P.O. Box 191029
Dallas, TX 75219-1029
All written requests must include your name, address, telephone number, policy number, and a photocopy of a picture ID for identification purposes.